Al Ansari Exchange is one of the leading exchange and remittance companies in the UAE, with the largest branch network across the country. For almost 60 years, the company has been serving millions of customers with secure, fast and reliable money transfer and foreign exchange services.
To further strengthen its risk and compliance framework, Al Ansari Exchange is now hiring an experienced professional for a key leadership role in fraud risk management. If you have a strong background in fraud prevention within banking or financial services, this could be an excellent step forward in your career.
Benefit to Join Al Ansari Exchange
- Reputable brand: Work with one of the most trusted financial services names in the UAE.
- Competitive compensation: Attractive salary and benefits package in line with market standards (details shared during the hiring process).
- Career growth: Opportunity to lead an important function and work closely with senior management on strategic risk topics.
- Professional work environment: Diverse, multicultural and collaborative workplace with clear policies and strong governance.
- Learning and development: Continuous exposure to industry best practices, new fraud detection technologies and regulatory updates.
- Impactful role: Directly contribute to protecting customers, the company and the wider financial ecosystem from fraudulent activities.
Available Vacancies
Manager – Employee Relations
This leadership role is responsible for overseeing the employee relations function and ensuring consistent implementation of HR policies, labor law compliance, and fair workplace practices.
The successful candidate will act as a trusted advisor to management and employees, playing a critical role in maintaining a positive organizational environment.
Key Responsibilities
- Lead and manage the employee relations framework across the organization
- Handle grievances, disciplinary matters, and workplace conflict resolution
- Conduct thorough and impartial HR investigations
- Ensure compliance with UAE labour laws and regulatory standards
- Advise management on employee relations risks and best practices
- Promote transparency, fairness, and ethical conduct
- Maintain confidentiality of sensitive employee information
- Support policy development and continuous HR process improvement
Qualifications & Experience Requirements
Candidates applying for the Manager – Employee Relations role must meet the following criteria:
- Bachelor’s Degree in Human Resources or a related discipline
- Professional HR certifications are an added advantage
- Minimum 7 years of hands-on experience in:
- Employee relations
- Grievance handling
- HR investigations
- Strong and proven understanding of UAE labour law and employment regulations
- Excellent English communication skills (written and spoken)
- Arabic language proficiency is preferred
- Exceptional organizational and multitasking skills
- High attention to detail and ability to meet deadlines
- Strong interpersonal and stakeholder management abilities
- High level of discretion and confidentiality
How to Apply
Interested and qualified candidates can apply directly to Al Ansari Exchange by email.
- Prepare your updated CV in PDF or Word format.
- Write a short cover email explaining your relevant experience in fraud prevention and why you are interested in this role.
- Email your application to
careers@alansari.ae.
Shortlisted candidates will be contacted by the recruitment team for the next steps in the selection process. If you have the skills and experience to lead a high-impact fraud prevention function in a leading UAE financial institution, send in your application today and take the next step in your career with Al Ansari Exchange.
