Air Arabia is the first and largest low-cost carrier in the Middle East and North Africa, connecting millions of passengers to destinations across the region and beyond. The company is known for its safe operations, friendly service and strong work culture.
Responsible for identifying new business opportunities developing and maintaining strong business relationships with sub agents. This role focuses on promoting and selling various travel products and services through Cozmo B2B platform – TravTrolley and ensuring high levels of client satisfaction.
Benefit to Join Air Arabia
- Stable and reputable employer in the aviation industry.
- Competitive salary and benefits as per company policy.
- Friendly and professional work environment with supportive colleagues and managers.
- Training and development to help you learn office procedures, systems and customer service skills.
- Career growth opportunities within Business Support and other departments for performing employees.
- Exposure to multinational teams and modern office operations at the airline’s hub in Sharjah.
Available Vacancies
- Sales Executive
- Building and maintaining strong relationships with sub-agents to ensure long-term partnerships
- Driving sales of travel services through Cozmo B2B platform to sub agents and achieving targeted revenue goals.
- Identifying new business opportunities and developing strategies to capture these markets.
- Staying updated on travel products, services, and industry trends to provide clients with the best options.
- Ensuring high levels of client satisfaction by addressing their needs and resolving any issues promptly.
- Preparing sales reports, analyzing performance metrics, and forecasting future sales.
- Upholding and promoting the company’s brand values and service excellence.
- Conduct market research and stay updated on competitor activities.
2 – Business Development
- Focus on both existing and new sub-agents in the market to expand network and client base.
- Use networking and market research to identify potential sub-agents’ clients.
- Meet or exceed monthly and quarterly sales targets for acquiring new clients.
3 – Revenue Management & Reporting
- Ensure that revenue targets for assigned accounts are met or exceeded.
- Keep an eye on booking trends from sub agents to identify opportunities for optimization and growth.
- Use the CRM system to keep detailed and up-to-date records of client interactions and transactions.
4 – Operational Excellence
- Ensure operational excellence by implementing best practices in sales processes, reporting, and sales.
- Monitor performance metrics, streamline operational procedures, and enhance service delivery to support growth and efficiency.
Dimensions:
Personal Qualities:
- Strong understanding of travel technology and GDS systems.
- Excellent communication skills and fluency in English language and basic understanding of regional language (Hindi or Urdu).
- Willingness to travel extensively.
- Strong network within the B2B travel.
- Passion for Travel.
- UAE Driving License.
- Residing in Dubai Emirate.
Education:
- Bachelor’s degree (preferably in Tourism or related field)
Experience:
- Minimum 2-3 years of experience in B2B travel sales in Dubai Market.
- Proven track record in B2B sales within the travel industry and demonstrated success in achieving sales targets.
- Skills in MS Office (Word, Excel).
- Knowledge of Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, and familiarity with various airline booking portals.
How to Format Your CV
A clear and well-structured CV will help you stand out. Here are some simple tips:
- Use a clean layout with headings such as Personal Details, Objective, Work Experience, Education and Skills.
- Start with a short career objective mentioning that you are applying for the Office Assistant role at Air Arabia.
- List your work experience in reverse order (most recent job first) with job title, company name, location and dates.
- Highlight responsibilities related to reception, customer service, document handling, filing and office support.
- Mention your education level and any additional courses in office administration, computers or customer service.
- Include key skills such as communication, MS Office, time management, teamwork and attention to detail.
- Add your current location, contact number and email address clearly at the top of the CV.
- Keep the CV to 1–2 pages, use simple fonts and check for spelling or grammar mistakes before sending.
How to Apply
If you meet the above requirements and would like to build your career with Air Arabia, you can apply online through the official careers portal.
Make sure your CV is updated and all contact details are correct before submitting your application. This is a great chance to join a leading airline and grow in a professional office environment. Apply now and take the next step towards a rewarding career with Air Arabia.
