If you are looking for a rewarding administrative career with a leading retail organization, Sharaf DG Careers India 2026 offers an excellent opportunity. Sharaf DG is currently hiring Executive – Administration and Senior Executive – Administration professionals for its India Offshore Shared Services Centre located in Jubilee Hills, Hyderabad.
This recruitment drive is ideal for candidates with administrative experience who are looking to work with one of the Middle East’s most recognized retail brands while supporting Sharaf DG UAE operations.
Company Overview
Sharaf DG is one of the leading electronics and technology retailers in the Middle East, offering a wide range of consumer electronics, home appliances, IT products, and lifestyle solutions. With operations across the UAE and other GCC countries, the company is known for innovation, customer service, and employee development.
The Hyderabad Offshore Shared Services Centre plays an important role in supporting Sharaf DG’s business operations and provides employees with opportunities to work on global projects in a collaborative environment.
Available Vacancies
The company is currently hiring for:
- Customer Service Representative
Job Location: Dubai, United Arab Emirates
This opportunity is suitable for candidates searching for:
- Customer Service Jobs Dubai
- Call Centre Jobs UAE
- Customer Care Jobs Dubai
- Front Desk Jobs UAE
- Retail Customer Service Jobs
- Sharaf DG Jobs Dubai
- UAE Customer Support Jobs
Job Responsibilities
The selected candidate will be responsible for:
- Providing exceptional customer service through professional communication.
- Promoting and explaining Etisalat plans, products, and services to customers.
- Identifying opportunities for upselling and cross-selling products.
- Handling customer inquiries, requests, and complaints efficiently.
- Building strong relationships with customers through excellent service.
- Resolving customer issues within established service timelines.
- Responding promptly to customer calls and inquiries.
- Recording customer interactions, complaints, and transactions accurately.
- Following company policies and customer service procedures.
- Escalating unresolved issues to the appropriate team leader.
- Providing feedback to improve customer service processes.
- Maintaining excellent product knowledge to assist customers effectively.
Salary Information
The official job announcement does not disclose the salary.
Successful candidates can expect a competitive salary package along with additional benefits based on company policy, qualifications, and experience.
Qualifications
Applicants should have:
- Graduate qualification (preferred).
- Customer Service certification (preferred).
- Excellent verbal and written communication skills.
- Strong listening and interpersonal skills.
- Computer proficiency.
- Ability to multitask and solve customer problems effectively.
- Positive attitude with a customer-focused approach.
Experience Required
Candidates should have:
- Minimum 1 year of experience in:
- Customer Service
- Call Centre
- Customer Care
- Front Desk Operations
Previous experience in telecommunications, retail, or sales support will be an added advantage.
Employee Benefits
Employees may receive:
- Competitive salary package
- Career growth opportunities
- Continuous learning and development
- Dynamic and collaborative work environment
- Opportunity to support international UAE operations
- Exposure to impactful business projects
- Additional benefits as per company policy
Why Join Sharaf DG?
Working with Sharaf DG gives professionals the opportunity to be part of a globally recognized retail brand while contributing to UAE operations from India. Employees benefit from a collaborative workplace, professional development, and opportunities to work on meaningful projects with experienced teams.
How to Apply
Interested candidates can apply immediately by sending their updated CV to the HR team.
- Contact Person: Ms. Savitri (HR Manager)
- Phone: +91 9515635454
- Email: hr_kgdms@sharafdg.com
Ensure that your CV highlights your administrative experience, qualifications, and relevant skills.
