The aviation and airport services sector in the UAE continues to grow as global travel demand increases. Airlines and airport service providers frequently recruit experienced professionals to manage operational planning, workforce coordination, and ground handling services.
The Emirates Group, through its ground services division dnata, has announced a job opportunity for the role of Support Coordinator in Dubai, United Arab Emirates. This position plays an important role in supporting workforce planning, manpower deployment, and operational reporting within airport ground services.
Emirates Group Careers 2026 – Job Details
| Details | Information |
|---|---|
| Company | Emirates Group – dnata |
| Job Position | Support Coordinator |
| Job Location | Dubai, United Arab Emirates |
| Industry | Aviation / Ground Handling |
| Experience Required | Minimum 6+ Years |
| Education | 10 years schooling or equivalent |
| Application Deadline | 23 March 2026 |
About dnata – Emirates Group
dnata is one of the largest global air and travel service providers, operating in more than 130 airports across 34 countries. The company offers a wide range of services including ground handling, cargo operations, travel services, and inflight catering.
Additionally, dnata plays a vital role in supporting airline operations by managing airport logistics, baggage services, passenger handling, and workforce deployment. The organization employs more than 40,000 professionals worldwide, ensuring smooth and efficient airport operations.
Consequently, professionals joining dnata gain valuable experience within the global aviation industry.
Job Role – Support Coordinator
The Support Coordinator is responsible for assisting in manpower planning and workforce coordination for airport operations. The role supports operational efficiency by monitoring staffing requirements and ensuring accurate resource deployment.
Key Responsibilities
- Analyse manpower and operational data to identify staffing gaps and operational requirements
- Support resource planning and forecasting for airport operations
- Maintain accurate workforce and roster records
- Generate reports on manpower utilisation, overtime trends, and absenteeism
- Monitor and escalate staffing or rostering issues to management
- Coordinate employee feedback regarding roster schedules and workforce planning
- Liaise with outsourced manpower providers and report staffing discrepancies
- Assist the Resources & Facilities Controller with operational and administrative tasks
Furthermore, the role involves maintaining accurate operational data to support decision-making and performance tracking.
Required Qualifications
Candidates applying for this role should meet the following requirements:
- Minimum 10 years of schooling or equivalent education
- At least 6 years of experience in aviation or airport operations roles
- Good understanding of resource planning and workforce management
- Familiarity with Realtime Control (RTC) or similar planning tools
- Strong data analysis and reporting skills
- Proficiency in computer applications and operational systems
- Excellent communication and organizational abilities
Additionally, candidates should be able to work effectively in a fast-paced airport environment.
Skills Required
The ideal candidate should possess:
- Strong data analysis and interpretation skills
- Advanced planning and organizational abilities
- Effective communication and presentation skills
- Experience in workforce planning and resource coordination
- Ability to support operational teams and management decision-making
Therefore, candidates with aviation operations or airport resource planning experience may perform well in this role.
Why Work with Emirates Group?
Working with the Emirates Group and dnata offers several advantages for aviation professionals.
Key benefits include:
- Attractive tax-free salary packages
- Global aviation industry exposure
- Exclusive travel benefits and flight discounts
- Opportunities for career growth within the Emirates Group network
- Professional work environment at one of the world’s leading aviation hubs
Moreover, employees benefit from living and working in Dubai, a multicultural city known for its modern infrastructure and global connectivity.
How to Apply
Interested candidates can apply through the official Emirates Group careers portal.
Apply Here
Before applying, ensure your CV highlights your aviation experience, workforce planning skills, and operational coordination abilities.
Shortlisted candidates will be contacted by the recruitment team for further steps.
